YILKI GAMES
Support
We answer your questions, usually within two working days.
If you are reporting a bug, tell us your username, your phone model and which screen the problem appears on.
Frequently asked questions
How do I delete my account?
Send an email titled “Account deletion request” to info@yilkigames.com.
I forgot my password.
Use the password reset link on the sign-in screen.
I bought premium but I still see ads.
Your membership is tied to your account, not your device.
How do I report a player?
Open the player's profile from your match history or friend list.
My progress is gone.
Your points, rank and cosmetics live on the server.
The game says there is no connection.
Check your internet connection and try again.
How do I block a player?
Open the player's profile from your match history or friend list and tap BLOCK.
